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You guys have been great. Thanks so much. Bob"
Thanks! It was worth the drive. You guys had exactly what I needed. I’ll definitely be back. Best regards, Scott"
Customer service over the years have been great and that is the main reason I continue to shop @ SS. The pricing is good too, but you guys have built a good reputation with customer service. Thank you. Daniel"
Customer service over the years have been great and that is the main reason I continue to shop @ SS. The pricing is good too, but you guys have built a good reputation with customer service."
I’m a first time suppressor buyer, and yall have made this super easy. Thank you!"
Roy, Thanks Brother- its great dealing with you because you are the epitome of a consummate professional. D "
Thanks Paul! Should have it on the way today. I appreciate the good comms and your helpful staff. As a former SF NCO (18C/F40) I am highly impressed by your operation. Have already recommended you to friends. De oppresso liber, John "
Katie, thank you so much for timely follow ups. It is true what they say about silencer shops excellent customer service. "
“Katie, you know at some point this will all be behind me and I’ll be down the path of being a happy NFA item owner. Your reply, and promptness at that, has earned my business regardless of how I put this behind me.” "
“Katie, Silencer Shop’s communication is A+, FYI. Thanks for getting on top of everything so quickly.” "
“Thank you Katie, you’ve been a tremendous help. If I ever met you in person I’d buy you flowers.” -Chris” "
Thank you so much chase I appreciate all silencer shops customer support you guys are always above and beyond the other companies when it comes to customer service. Joe"
Much thanks to You, Roy, Daniel and Paul, everyone took the time to carefully explain everything to me, you guys are awesome! Best Regards, John "
Chris, That’s what I was thinking from what I saw in the videos. I appreciate your quick response, looking forward to doing business with you guys again in the future. Thoroughly impressed with the way Silencershop runs things and its customer service. Thanks again, Ryan "
See? Another example of top-notch, unnecessarily generous customer service from Silencer Shop. I’m buying an Omega later this year and I’m getting it from you guys. Thanks a lot! "
Thanks, You guys do make buying suppressors easy."
Thank you Mr.Paul , patience will have to be my virtue……lol. As I am telling people here in Florida, The Silencer Shop in Austin, Tx gets it done! "
I recently picked up my first two stamps and the accompanying suppressors registered to our company. Thank you for your incredibly easy process of filing all necessary paperwork and for the constant communication of order status. It truly was a painless process other than the waiting for the feds!"
Paul, Thanks for the quick response! …I’d much rather deal with the local guys (Silencer Shop) than trying to save a little money. I’ve purchased from you before, that’s why I go through you first. You’ve earned my loyalty"
By the way Paul, I just wanted to thank you for your patience and your time in answering my questions. I’m an old disabled veteran infantry soldier and qualified expert marksman, but not a gunsmith or weapons engineer. Again, my warmest thanks, and you have already earned a customer."
Thanks! You guys make this so easy. I’ll be back for more… "
Thank you very much – ordered. Great service as usual. Ryan "
Thank you. You guys are Fantastic to work with. I have been told that you don’t buy a single suppressor, just your first one. I plan on getting a .22LR suppressor later. Thank you again for the great technical support and great prices. Terry"
I have really been impressed with the customer service and ease of dealing with your company and have recommended you to all of my acquaintances who shoot! Kevin"
Paul, Your attention to the customer does your enterprise credit. I wish more businesses gave such attention to their customers. Have a great week. James"
I appreciate everything and will not hesitate coming to you all again or sending people I know your way. You are above the rest. Thanks Jayson"
Thanks for your prompt reply. You guys are great!! Steve"
Thank you. Enjoyed the shopping experience!!!! Tim"
You guys are ALL wonderfully talented professionals!! – Dennis "
Just wanted to say thanks. Yall are so much more professional and efficient than the previous business I purchased a suppressor from."
I believe his name is Chris. I would just like you guys to know how wonderful his customer service was. I had my wife order a supressor for me today. I thought she messed up the order while I was at work, having her email constantly from my account. I called Silencer Shop when I […]"
…;your Silencer Shop has out done the apple store for service. Everyone of your employees have been very professional and great to deal with. I recommend your shop to any one interested in a silencer. D"
Thanks so much for all your help! You truly live up to your reputation of being top notch in customer service. Thanks again!"
Just wanted to drop a quick thank you. I placed an order on line, and just after I placed it I realized that I bungled it and ordered the wrong thread size. I called and spoke to an actual human being and he corrected the mistake immediately. Outstanding customer service Tyler, this is why you […]"
This is my 12th suppressor purchased from Silencer Shop and I want to thank the entire Silencer Shop Team for making getting into the NFA game so effortless. No matter how many anxious people I would see when picking up my suppressor…when it was my turn, I was always greeted with a smile. Nice, thanks Silencer Shop! […]"
Good day! I am writing to confirm my receipt and fulfillment of my order consisting of three suppressors. I received the suppressors on Friday, 2 January 2015 after nearly five months. Thank you so much for assisting me with this project! Your assistance with walking me through the process and you diligence in keeping me […]"
Excellent ! Thank you. This is my very first suppressor and so I wasn’t familiar with the details of the process. Thanks for educating me and for all of the great customer support ! Can’t tell you how glad I am to have purchased through you all as opposed to a local place. Happy new […]"
Thanks Roy. I’m going to call in right when I get back in town. I appreciate the great customer service. Will always buy from you guys for that reason. You will be getting my call soon. - James "
Merry Christmas to you and everyone else at silencer shop. Over the weekend I was able to recommend yall to some family members and friends looking to buy their first suppressor. Everything has been very straight forward and easy to understand. Thanks again! "
Paul, Thanks again. I wish you guys would just start buying up the rest of the industry – it would be awesome to get this kind of customer service all the time…Merry Christmas to you and everyone else down there! John"
Thanks Paul. Your customer service is second to none. Clint "
Thanks, Roy! I always enjoy working with you. Jim"
I received both suppressors this afternoon…great surprise! Working with Silencer Shop has been a great experience! Every time I called in with questions before, during, and after my purchases, whoever answered the phone was always friendly, patient, and knowledgeable. Thanks to the ease of getting a trust established with your affordable solution, I finally […]"
Hey, Roy- Thanks for your prompt and considerate response…Much appreciated! Dirk"
I have to thank Mr. Chase for all his assistance with helping me with my purchase yesterday online, very informative and from what I can tell has schooled me a little on suppressors. I will highly recommend the Silencer Shop to my friends and others. Thank you, Steve "
…that was way above expectations. You have a loyal customer for life and will make sure everyone knows about this situation and the upstanding customer service…Paul"
Excellent, that was fast. Thanks for being awesome! - Sean "
I wanted to reach out and thank you guys for all the help I got on my first NFA purchase and the helpful info I got while out at TIFF last month…Justin"
Thanks Roy! And thanks for the super fast response as well! Matt"
Guys just a quick word. I got my new Liberty Mystic on Wednesday. We ate Thanksgiving dinner the next day and went hunting. My 14 year old was shooting a Ruger 77 .357 SBR with the Mystic on it. First round out of the new suppressor and two hogs down! Much to be thankful for, […]"
Thanks Roy. I appreciate your quick response. Jim. Sometimes you sacrifice service for a better price, but that doesn’t seem to be the case here… "
…Also your reps at the shop are very helpful and friendly, I will be sure to shop with yall again! Thank you, James"
Thank you for your help, you guys kick ass. Mike"
Thanks for making all this easy! The order process for my two Harvesters was simple, and this was too. You guys rock, Jim "
I want to say “Thank you very much!!” for getting the items I needed in such an expedient manor! I am very impressed with your responsiveness! Thank you again! -Jeff "
Thank you for handling the processing of the paperwork for my other items so quickly! I can’t tell you how impressed I’ve been with your business so far! Paul did an amazing job giving me the information required and he must be one of the most knowledgeable person in the industry. He amazed me with […]"
Thank you guys! Your service is the best Ive had the pleasure of dealing with to date. I will be certain to spread the word about what a great group of people you guys are. Thanks again, Joseph"
Sure thing Paul, don’t hesitate to call or e-mail if you need anything else from me! You guys rock!! Kelly"
This is my first silencer purchased (I actually ordered 4 different ones through your shop). I just moved to Texas (a refugee from the slave state of Kalifornia!!). Your service is unparalleled! Your website is phenomenal. I did the Gun Trust through your website–so easy. I appreciate the follow-up. So, thanks for being Top Notch, Top Drawer! Scott"
Got my new can the other day just wanted to say thanks for making the process so easy. Now if the atf would it would be better. LOL Thanks again, Mike"
As a new “NFA stamp collector” I’ve bought my trust and 7 of my silencers from Silencer Shop in the last 4 months. They have great prices and have even matched competitor’s prices on silencers I’ve bought. I can’t say anything negative about this company. As soon as you purchase from them you get several […]"
My gosh your fast! You have my trust on file as a repeat offender and we’re good to go! Thank you, Roy!…, G"
Thank you… You guys have been amazing! I’ve never experienced customer service like yours! Too notch I will never order another suppressor through anyone other then silencershop!"
Thank you for all your help through the process, yalls responsiveness is awesome…Thanks! Jaret"
Got them – great service as always. Bill"
Thanks guys, your service is awesome! Thanks, Callum"
Perfect…I won’t but suppressors from anyone else anymore and refer everybody I can to you guys. Ronald"
Hello again, Thanks for all of the great communication regarding my purchase…Thanks and best regards, Mike"
Just a quick note. I have told EVERYONE I know about your outstanding level of communication and service. I thank you for the updates."
Once again, you guys go above and beyond! Thanks, Gary! "
Thanks for the speedy response. You guys are definitely awesome. Now let the ATF wait game begin! Brandon"
HI Roy: Thank you so much for your help. I really appreciate it. I printed out the Trust and am getting it signed/notarized today and tomorrow and will get it to you. You guys have made this process so straightforward and less intimidating for a first timer. Kim"
Fantastic, thanks for making the transaction so easy. Its nice to do business with a class act…Thanks, Lance"
Thank you very much for your help Roy. This is what I needed! …As always, it’s a pleasure dealing with you men at the Silencer Shop!! Billy"
I want to share with everyone that Silencer Shop is committed to excellent customer service. Jeremy went out of his way to send me their custom mitts for removing my silencer free of charge. It meant a lot to me for them to extend such generosity. I know where I will be buying my next […]"
+10 for Jeremy and Silencer Shop for making suppressor buying soooo Dam easy, I am going to be even more broke now.."
Daniel was great to work with and my follow-up question to Jeremy was met with equal patience and professionalism."
Thank you very much. I really appreciated you efforts and patience to help me make purchase. Have a great day. See you guys soon…probably over the summer months. We try to go to Sea World , Schliterbaun Water Park and go to Garner State Park. Sincerely, Charles"
Hello, I just wanted to thank you for your extremely prompt and concise response to my questions regarding various suppressors and options. My trust placed the order today. Thanks for your quick response. I look forward to getting these into my trust, and appreciate your help. Matt"
Dang, that was quick! Thanks Roy. Looking forward to my first silencer. Michael"
Thank you so much for the reply, I have been scouring forums for a week now and you provided 2 answers within 10 minutes! The most helpful forum threads were from New Zealand believe it or not. Roy, your concerns match those of my gunsmith who I talked to only briefly. Thank you so much […]"
Ok great wow, thanks Roy. You guys ROCK. I just submitted my trust and money for the stamp to you through your link so it’s all in the works. Now the wait."
Hello! First, let me say thank you so much for how easy a purchase this was. Awesome!!…Thanks! Respectfully, Doug"
I’ll see you in a year my precious. Y’all have been great! Let me know if you need any additional information. Thanks, Nick"
I just want to reply and tell you guys. I had bought a suppressor from XXXXXXX XXXXXXXX, and the process was literally a nightmare…I was worried about this process, and you guys made it super simple. Keep doing exactly what you are doing. You guys are fantastic. Thank you very much! Regards, James"
You guys are great….this is good service! Thanks, Paul"
Paul, Thank you for your prompt response and for correcting my mistake. Every time I deal with your company I’ve gotten nothing but great customer service, it is much appreciated. Thanks again, Carlos"
Wanted to thank Silencer Shop, and Jeremy in particular, for yet another smooth suppressor purchase."
Hello Gary, Thanks for correcting my address. I truly appreciate the quality of your products, and your customer service! Jim"
Thanks for the info, and I appreciate the ease of the order of the SPECWAR, as I was flying overseas to train Iraqis finest. Not having to drive to your shop (even though it’s 20 minutes away) saved the day…Thanks again, Chris"
Roy, Thanks for all of your help in getting me started in the suppressor world…Thanks Vernon"
Roy, Please pass this message along to Jeremy and Levi…I just hit “send” on two cans from you guys. My sincere appreciation to the staff at SilencerShop – as you guys helped a FNG to Suppressors navigate the research needed on getting the best can for my applications. Thanks…! Marc"
Thank you once again for outstanding service. Robert"
Hi, Paul. Thank you very much for the very fast reply, and for the great documentation and receipt info you sent. Russ"
Roy- thank you, thank you, thank you! Very much appreciate it. Am going use this ASAP! Thanks again you guys are the best! Will"
A BIG thanks to Silencer Shop! I have put off time again setting up my trust. For a good while now, I’ve been in a perpetual state of “I’ll get to it someday”. Mostly this stems from my fantastically irrational loathing of paperwork/forms. But I finally took the plunge and set up my trust today. […]"
Greetings, Wow…three separate and concise responses from your staff today! Thank you Daniel, Tyler, and Paul for the quick responses I received…and positive reassurance. I appreciate trading with you folks…this is my third suppressor from Silencer Shop and you folks deliver both outstanding products and customer support. I again thank you all for your attention […]"
Hi Roy, Thanks for checking on that and apparently your efforts paid off, as the transfer was approved today. I appreciate your efforts and that is why I have purchased several cans from you guys! Best Regards, Chip"
Thank you very much Roy you have been a great help as soon as My NFA Gun Trust comes in we should be doing business."
Thank you, Roy…These are the first silencers I have purchased. I greatly appreciate your help. Everyone at the Silencer Shop has been incredible. Jeff"
Thanks a million Roy. I really can’t say enough about your customer support. I own several NFA items and I have to say that my experience with your company has been the best yet. I plan on doing a lot more business with you guys. Kevin"
Hi, You guys are my “go to” shop for suppressors…Thanks, Matt"
Sounds great! Thank you to everyone for such awesome customer service!!! Mark"
Roy, Thank you so much! I will be sure to spread the word about your customer service. Jordan"
I am a loyal customer, and I have greatly enjoyed the high level of customer service that you all have provided me in the past…Thank you, Kevin"
YOU GUYS ROCK! My wife is going to hate you guys"
Thanks again, Roy, that is all perfect. By the way, my stamp came in for that order you helped me with last year. Good times! I’m amazed you guys have the Salvo 12 in stock, and on sale, to boot."
Wow! You guys are on top of it, Thanks Roy! Joel"
Staff, Received muzzle brake in mail yesterday. Thank-you very much for remembering. Excellent customer service! Have had a chance to use both suppressors that were picked up (Specwar 7.62 and SS Sparrow) and am very pleased with how they both perform. Looking forward to arrival of stamp for Liberty Mystic. Thank-you once again for all […]"
Thank you for your prompt response. Replying to my email so quickly and before business hours is most appreciated. Silencer shop’s huge success has been rightfully earned and will certainly continue with such personal service… Your loyal customer,"
You guys are far and away the most on it, organized shop I’ve dealt with for NFA or any title two guns! Thanks very much and looking forward to doing business with you guys again."
Thanks. Just a comment. This is the first suppressor I’ve ordered from you guys, I already own 6 various units, and I’ve got to say I really like the way y’all do things over there. So much so, I have two more in my cart right now that I plan on ordering today. Just wanted […]"
Paul, thanks a million! There’s a reason I come up from San Antonio to do business with you guys. Regards, Randy"
Nice… Roy, “this” is the kind of customer service that will have me buying from you sir. Thank you, Robby"
I just started purchasing silencers a month ago. Although I don’t have my first purchase yet due to the processing time required these days, I am already a repeat customer and just bought a second one because of ease of purchase, great customer service, and good regulatory advice from you and your website. Thank you […]"
…I just wanted to say that your customer service is top notch! And that I really appreciate how easy you make the process of ordering a suppressor…Best Regards Kody"
Roy, This include all 5 suppressors from both orders…Thanks again for all of your help. You guys rock when it comes to customer service. Best Regards, Terry"
Thank you, I know y’all have heard this before. I’ll say it again though, you have the best customer service of ANY company I have ever done business with. Bryan"
Tyler, Thanks a ton for the quick response I have received both emails and have everything I need. Your guys Customers Services is amazing, thanks again. Justin"
Thanks Roy! Excellent customer service! Very much appreciated! Regards,"
Howdy all, Firstly I want to again thank you sincerely for your beyond amazing customer service and care…Sincerest personal regards, Arni"
Haha, y’all are awesome. Thanks for the quick and informative reply. I’ll be ordering some cans from y’all pretty soon. Thanks again. Best regards,"
Thanks Roy, you guys Rock! I’ll swing by and place my order. -rick"
Roy, Thank you for your prompt service. You guy’s have been great to work with, ya’ll can us me for a reference anytime."
I just wanted to let you know that I received my suppressor via UPS today. All in all dealing with the SilencerShop was the best and most “hassle free” NFA purchase I have ever made in my life to date and I have been buying NFA items since 1988. The system that you have put […]"
Just a quick note to let you’ll know after 5 long months to the day I finally received my Surefire mini. Many thanks to you and your crew. Thanks for everything. John"
Thank you again so much Roy for clearing up this matter…You have a safe Forth July and enjoy you’re long four day weekend. You’ve earned it. Ray"
Roy, Thank you for the suppressor glove. That is very ingenious and appreciated. For my part, your customer service and quick shipping has made me a loyal customer and will recommend your site to my friends. Have a great 4th of July! Eric"
I greatly appreciate the level of communication you have provided throughout the entire process. This has been one of the greatest buying experiences I have made. I have already begun sending friends and family your direction and will continue to do so. Dyron"
Perfect. You folks do a great job. Thanks very much. Steve"
Thank you Jeremy! You and your guys ROCK! You are always quick to reply and are always a great help in whatever I am asking about! Thank you and have a super day! Debbie"
Let me just say, I really do appreciate all the responses to my emails. It really makes a difference. My experience has been flawless over the last three purchases. Customers do like it when you return emails even if it’s a brief word…Thumbs up."
You guys are great. Thanks so much!"
Perfect, thank you very much! Damn you guys for running such a good deal…lol."
Dear Roy: Thanks for your response and thanks for the amazing customer service. This will be my 3rd purchase from Silencer Shop and you guys are truly the best. Robert"
Thanks, Jeremy. You all have been fantastic on the customer service part, and that’s appreciated. Michael"
Roy: thanks for the excellent customer support! Best Regards: Julio"
Daniel, You guys are on top of things. Thank You, Trey"
Hi Jeremy, Thank you so much for your quick and awesome reply. I will look into what you suggested. I am still waiting for ATF approval on the 2 suppressors I bought from you guys. I will be purchasing the Octane HD 45 soon. I will ask about the Silencer Shop Direct once I am […]"
You folks have been fantastic! I will be back in the future but until then I am telling everyone I know that is interested that the Silencer Shop is THE ONLY place to go for the best service and products."
Thank you Jeremy. My second experience with Silencer Shop is just as great as the first. Chad"
Thanks. After I pay the tax stamps and transfer fees for these two suppressors, I’ll be looking for a threaded 5.56 can. I will definitely call your shop for advise. You guys have me hooked! Carlos"
Roy, you’re a kick-ass example of righteous manhood. – O"
Roy, Just a note to say “Thank You” to you and your team for making the buying experience a great one indeed…Much appreciated – CH"
No problem thank you for explaining it I love the communication with you guys. I know if I send a message I can count on you responding. Thanks again, Brent"
Just to let you know, I received the silencer today! Thank you. Now I’m anxiously awaiting the second one! (You guys are awesome at what you do!) Leslie"
Thank you for all your help. Outstanding service before and after the sale. Rob"
Thank you for keeping me/us updated that are waiting to hear on the status of our applications. It has been a pleasure doing business with The Silencer Shop. Richard"
Hi Roy! Thank you for the quick response! Great service as always! I will go pick them up myself, this way I get to see your shop and meet you guys. Thanks again! Milt"
You guys have been FANTASTIC! Best Regards, Brian"
Recently I purchased 2 suppressors through your website, the Surefire SOCOM and a SilencerCo Sparrow. I have wanted a suppressor for many many years but have always been concerned with the process. The only thing I am disappointed about is that I waited so long to order. The process was simple and painless. Everyone I […]"
From the communications I have had with you guys, I rate you guys with excellent customer service and really enjoy doing business with a company like yours. Thanks, Michael "
Thank you very much you guys made it so easy i will be buying from you again soon"
Thank you for you’re excellent customer service and quick response, you’ll definitely have a returning customer. Thanks again"
Party time!!! It only took the ATF nine months. I probably will try to pick it up. If not I’ll let you know with the 4473. I have some subsonic rounds that have been waiting a long time to be fired.. Thanks for the news and the info. You guys do good work. Hopefully the […]"
Sounds like a plan. thank you for your excellent customer service and communication. Logan"
Paul, Got it and thx for your outstanding customer service. My only complaint with Silencershop is that you do not have a shop in SC, although I am receiving faster service from you over my local stocking distributor (and they are a “Big Boy”) even with the Form 3 transfers!! The eforms have overwhelmed them, but you […]"
Thanks for the great customer service on this. I was surprised to see an automated process but it makes sense. You guys have already blown me away with your customer service skills. You are light years ahead of the other sellers online I have had to deal with."
Hello there, Thank You for having a great site like Silencer Shop in assisting me with this purchase and transfer. Thank You for your help. Mathew"
Thank you!…I’m spreading the word about SS to my buddies looking for cans, great service! Justin"
Thank you for looking into this, Levi. As always, you guys customer support if fantastic! Robert"
Just wanted to thank you guys for all of your help. My suppressor came today and it looks pretty awesome. I mean I have watched countless videos if this suppressor, but having it in your hands is something else! I had to go straight back to work, so I can’t shoot it until tomorrow! You […]"
Wow!! That’s fantastic! Thank you for the quick response."
Hello, I purchased an Osprey 45 from you back in august and I am currently waiting on ATF approval. I live here in TX and I went the individual route as opposed to the trust route. I was amazed at how simple the process was going through you guys. A few months before I found you […]"
You guys have been great… Much more professional than my local sot who thankfully was out of stock…lol Best, Chris"
Roy: Thanks, again, the information that I have gotten from you and your web site has been great! I chose Jim Willi off of your list of Texas Lawyers, he has been very patient while working me to get the NFA Trust tailored to my needs ( two rewrites). I’ll be placing an order with […]"
Roy, Thank you again for all your help! Your customer service is 5 star! Terry"
Hi again Roy, Thanks again for all your outstanding assistance and making this purchase so easy, Nelson"
Thanks again, you have been a great help! I know more about this stuff by talking to you than I ever did talking to my “gun” buddies. Customer for life here. Gary"
Awesome, you guys really have great service. Thank you for your individual care and attention. I hope to work with you again. George"
Roy: Thanks for the excellent information and service. I look forward to delivery of two (2) Silencerco Sparrows. Please call with questions. Marc"
YES! Thank you so very much. The entire process was made so convenient and easy by you and your staff. I appreciate all you have done and look forward to doing business with you again very soon. Chip"
I just wanted to compliment you folks for your outstanding customer service and rapid shipping! Thanks. Bruce"
Wow, that was fast! I see why you guys are industry leaders. Thanks, hopefully I’ll get a couple cans ordered shortly. Thanks. Tom"
Thanks Roy for the follow up call. You guys are the absolute best!"
Thank you Roy, you guys really squared away when it comes to buying silencers. I’ve referred you multiple times already."
Levi, I really appreciate your hard work and dedication to providing a first-class experience. I’m still preparing gun trusts tonight for soon-to-be Silencer Shop customers. Have a great evening! Jim"
You guys are awesome! Thank you for having such great prices, top of the line merchandise and superior customer service! Have a great day! Debbie"
Thanks for your help Roy. You’ve made the last 5 suppressors so easy and customer service is great. – Jason"
Just want to say you guys have great service. Fast replies to emails and you have been very friendly and helpful. I called and spoke to Dave last week about my order and the problems I was having getting it delivered, and he spent about 10-15 minutes on the phone with me helping and answering […]"
Thank you very much! You all there are really the best. Wouldn’t do business with anyone else. Douglas"
Wow, your customer service is awesome! I will reccommend you to all without hesitation…Thanks again, Eric"
Roy, We spoke last week about recommendations for suppressing both 5.56 and .300BLK as well as some barrel length considerations. Your advice was extremely useful and very informative. I shared all your points with a few friends here at work and I think we are going to put together identical kits. As we split up […]"
Thanks for everything, Roy. You guys have outstanding customer service. Victoria Sheriff’s Office"
Thanks for replying so late in the day. I think we met at the Elm Fork Silencer Day in Dallas back in 2011 or 2012. Every suppressor I own came from your store and Silencer Shop will be the only place I buy suppressors in the future. You are your employees are truly exceptional."
Thank you for your emails and promptness. I appreciate it! Glad to be doing business with your company."
Yes, that information is correct. Excellent and incredibly fast service as always! Thanks! Thanks, Joe"
Silencershop team, This was worthy of a press of the “easy button” Doesn’t get much easier than that, keep up the good work! Thanks! Todd"
Thanks again. You guys are great. Very helpful. I made a referral to a friend of mine named XXXXX and he will be contacting you in the next couple of days for a few purchases as well."
Thanks Dave! And thank you and your company for making this acquisition less than the pain so many people have told me it was. If you have a little patience, it’s really not a big deal! Have a great day, be safe."
Thank you Paul! I have reached out to W…Club to see if they are willing to begin the transfer at this point. Thanks again, your customer service has really been top notch! Cheers! Thomas"
You all kick ass… just in case nobody told you today – Justin"
I just wanted to thank you for your hospitality and excellent service. I am very appreciative of the time you, Levi, Mark and all the great people of Silencer Shop have given to me. It was a very rewarding experience to shoot suppressed. Please share my gratitude. You can be assured that you have gained […]"
I just wanted to say thanks for the way you guys handle your business. You all make a daunting process seem easy. I was completed, paid, and e-filed in 16 minutes. Mark is great! The guy needs a raise and a promotion. You are awesome and have won my business and many referrals. Raymond"
Extremely impressed with your company! So far Outstanding prices, service, and communication. Thank you. I will tell almost everyone I know what a great company the Silencershop is. Respectfully, Don"
Mark, thank you for your assistance today. I appreciated your time, knowledge and patience. I’m looking to order real soon. Thank you again, Floyd"
Hi Roy and everyone, Thanks so very much for the update. Yes, I am going to use your advice and just forget about it as I wait for their approval. I appreciate the great customer service. Nelson"
Paul, Thank you for getting back to me. Your customer service is 2nd to none. My next silencer purchase in the next month will definitely be through you guys again. Jason"
Thanks guys, as always, super friendly, and customer oriented!"
Roy – Quality products and QUALITY CUSTOMER SERVICE. Those things together make Silencer Shop the ONLY company I will buy from. If it didn’t take so long with the BATFE, I’d have already ordered at least two more. I’m saving up though. I have the threaded barrels for my Sig and my FNX pistols. Those […]"
You guys are damn good & the electronic process for the paperwork and Tax Stamp is genius. I will never buy a suppressor from anyone else. Thank you so much for the wonderful service! – Ryan"
Thank you for making my purchase of 5 cans an easy one! I know next to nothing about silencers in general but after shooting a silenced .45 Osprey this dove season I was hooked. I called the store after setting up my NFA and placed my order. I was ready to buy the world, but […]"
Hi Folks, My FFL/SOT received the can and I’ve already got the paperwork on its way to the ATF. I just wanted to thank you again for everything. Your order process is quick and easy and your communication to the buyer will keep me coming back. Also, I wanted to thank you for the hot-can […]"
Thanks for the seamless transactions… I stumbled onto your site doing a web search and literally tripped over the Easy Button!!"
WOOHOO! Thanks for all your help Roy. You and the guys at Silencer Shop are the best! Now I need to completely forget about this transaction for about 15 months"
Thank you for the estimate invoice…as you know times are hard at least in my family they are but dealing with you has made things better. I really enjoyed talking to you and you answering my questions. Let me know you received the copies of our FFL and SOT. Vickie"
Roy, Thanks for the info. I appreciate the help and will definitely purchase through you. It’s hard to find good service anymore so when I do I do my best to reward them. Paul"
Thanks Dave. It’s sure been a pleasure. You guys go above and beyond when it comes to customer notification, thanks and have a great day!"
Awesome! You guys really do have top notch customer service."
Thanks for your prompt response! If the customer service wasn’t exceptional here, I don’t think buying a suppressor would be that exciting."
Found you folks through Silencerco and I am blown away at how much help and info you provide customers! I’m new to the NFA world and have been doing endless research trying to get factual information and get started. I’ve been super intimidated by misinformation and the process as a whole but 20 minutes reading […]"
Roy, Thank you for the prompt reply. All of the positive testimonials sound absolutely correct. I will begin with the AAC Element 2. Thanks for your advice."
Thanks Roy! You guys are the best. You are guaranteed to have all of my future business"
Thanks again for all of your help Roy, your customer service has been outstanding! You definitely have gotten a customer for life out of me."
Yep saw that email on Wednesday morning. Y’all are awesome and so fast!!! I ordered one of these cans over 6 months ago from a local shop n found out that if people complained about the wait then they were getting prioritized over me who ordered first. So after getting the Octane 45 from y’all […]"
Awesome!! Thank you very much. I have never delt with an out of state company that was so fast to reply to emails and keeping me up to date with what is going on. You guys have all my future business and I will be spreading your name to all my shooting buddy’s."
By the way, let me take this opportunity to say that you have a fantastic website, and I have been very pleased with all of my transactions on your site. I tell everybody that I know who is looking for a suppressor to check you guys out. Also everyone on your staff that I have talked to, […]"
Thanks! You guys have been awesome. With your great prices and great service I won’t be buying online from anybody else."
You and your staff have been absolutely wonderful. Your customer service has been outstanding and very helpful in every step of the way with my suppressor purchase. Thank you."
Most company’s will not help answer questions of the unkown but you will have my business in the future. Thanks a million!"
Your quality and service is without a doubt, head and shoulders above the competition! Just the other day, I spoke to a representative; whom was not only very knowledgable but courteous! That is very rare in todays business’s. I will personally wait for you have the can in stock, that I desire; before ordering from […]"
Thanks for the awesome service. I just got a sticker and a silencer removal tool in the mail yesterday that I had no idea you guys were sending me, and I just wanted to say thanks. You guys are a top notch company to deal with and you guys will have all my future business […]"
Please add me to a wait list for the SWR Specwar 556. I would like to pick one up the next time you have them in stock. This will be my second silencer with you guys and I’d like to let you know you’re staff has been great. Every time I call they are extremely […]"
Thank you for the excellent service and delivery time. Hector was very helpful."
You guys have awesome customer service and decent prices, I’ve bought 3 cans from you already and plan to buy some more once these stamps come in."
You guys were a complete contradiction to what I have experienced with other dealers so far. No gouging… no attitude. I never felt like any question was answered with anything but complete respect and accommodation. Thank you again for your help. You made a difficult process very easy."
Got the call from you today and placed an order. This is my 2nd purchase from you in the last several weeks! Have already received confirmation email that info has been submitted to ATF for transfer. Your customer service is 2nd to no one."
I want to thank you *personally* for your incredible, truly incredible, Customer Service. It was specifically, the reason that I chose to order from you. Your incredible attention in making an rridiculously confusing, overwhelming and intimidating process clear, concise and pain free, is equally ridiculously appreciated"
Thanks Guys and you will definitely hear from me in the future. 3 suppressors from you guys and will be looking to add more. I wish all the places I did business with, had your great customer service."
Thanks again for a great online suppressor purchase. I think was my 3rd from you and I won’t go anywhere else now."
Hey guys I really appreciate everything this is my first nfa item but will not be the last can I buy from y’all. You guys have this process simplified down to an art! Every step of this process has been streamlined and made easy and not quite so “intimidating” in the next couple months I […]"
Thanks for the info. Like most, I read all the testimonials on your site so I won’t keep beating that drum except to say, Thank You. I personally think people appreciate your organization so much for many reasons, not the least of which is because you and your family are just nice people. That leads […]"
Thank you, your presentation and process is the most professional I have seen from any Class 3 Dealer."
You guys make it way to easy to purchase suppressors, and I can see myself in a 12 step program for suppressor addiction in the future :)."
Thank you for your help. Your website was so good at guiding me through everything. Our local shop acted like it was a burden to get a Yankee Hill. They only wanted to sell AAC. Your videos were very informative and made me realize you were the one for my business. I will tell everyone who […]"
Thank you guys for everything! 5 cans in two months, never thought I’d see the day(took me almost 5 years to save that kind of money!) Now I have to save up for a 5.56 can. You guys rock!"
Thanks Roy. Still working on stuff for those guys you helped out earlier. Just planning ahead for the three m4-2000’s they’re gonna get from y’all. Thanks for all the help. They’re new to this and I told them y’all were the only option. Anyways been a pleasure. Thanks."
Thanks for your prompt and very informative response. I am shopping for my threaded barrels and awaiting my form 4 from you guys. I will definitely send my friends and family in your direction!"
You guys rock. I stopped in your new location and chatted with Levi and he answered a ton of questions (I am a suppressor noob), and even Dave and Halli were right there being very helpful too. Incredible service, and it’s obvious all of you have a passion for your products! There’s no way I […]"
Roy, Thanks again for the assistance today, if you ever make it up to Denver, beer’s are on me. Have to say it again, all of you at your shop are setting a superior standard for customer service for the entire industry!! I’ll even go so far as to say that you all are easily […]"
Thanks for making this so easy! Alfredo"
Thank you so much. I was like, wow, that was a quick response to my e-mail. Well, God bless you and your company and the great state of Texas. Semper Fi"
I just wanted to thank you for your hospitality and excellent service. I am very appreciative of the time you, Levi, Mark and all the great people of Silencer Shop have given to me. It was a very rewarding experience to shoot suppressed. Please share my gratitude. You can be assured that you have gained […]"
Just wanted to thank you guys for the outstanding job y’all have done to date…I only wish my 1st purchase had gone as smoothly as this one. Let’s just say my other Class 3 dealer is taking as long to get my form 4s to me, as the ATF will to get it approved. I’ll […]"
Hello Roy, I went and did the paperwork on this one last night. I appreciate your help as well as Dave’s help with this one and wanted to let you know. It is service like this that keeps me coming back and is the reason I put in an order for an Osprey just a […]"
Thank you..It has proven to be consistently enjoyable dealing with The SilencerShop. As I indicated to Roy earlier this am, if I find myself purchasing NFA item out of my State, it will always be with Silencer Shop. thx again. Marvis"
Hi Paul You guys have the best customer service – two thumbs up. Thank you Sung"
Hi Roy, Paul from your shop just called and I placed my order for a Surefire 762SOCOM-RC, SWR Spectre II, and a SWR Octane 45. You guys rock! Thanks again, Janson"
Holy crap, you guys are so fast that you go back in time! Thanks for the great service." Fast service
Excellent. This is why I will deal with you. EXCELLENT customer service is hard to come by these days. I am setting up my trust (when I can find one reasonable) and plan on purchasing with 4 weeks. Thanks again, Alan"
Thank you very much, your customer service is outstanding! Thomas"
Thanks for your help in making this an easy process. A friend of mine, should be contacting you in the next week or so to do the same transaction we did today. Mark"
Roy Thanx. Your customer service is wonderful. I realize that this is over and beyond. David"
You are the best, you have a customer for life now!"
I received my Spectre II today and was very surprised by the included removal tool you all threw in. That is extremely generous of you! I couldn’t be happier with my experience with Silencer Shop and will only purchase from you now on. Thanks again, Neil"
Was on Ar15 the other day and someone asked for a place to buy a silencer online. You guys got about 15 recommendations in a row, I don’t remember anyone else even mentioned. Keep up the good work and tell my 2 silencers in jail I said “hi”. Jim"
Thanks so much, you guys rock – this will be my 3rd suppressor this year, just got my Ti 7.62 QD Phantom end of July, still waiting on my essence, and super excited for the octane 45 HD !"
Just bought the 3 lug for my HD2 I bought from you guys in December. Thanks for the fast service!" 1 hour 3 minutes from ordered to shipped, thanks!
Roy…y’all guys have been great. Seriously. Y’all have been truly awesome to purchase from and work with. I’m gonna spread the word on y’all."
Thank you for your patience Roy and great input on the purchases…especially the payment process and multiple cards. Eric"
Thanks guys.. another first class experience. This is my.. 4th suppressor from you. You get my recommendation whenever someone asks where to get a can. Joe"
Thanks for notifying me about the YHM Cobra…I commend you for being so friendly, efficient, helpful, and honest."
Roy, Best customer service ever. Thank you deluxe, -A"
I'm sure y'all have been told this before and will be told this in the future. Thanks for the communication, it's great to know that a company does business this way. The "black envelope" was great. This is my 20th transfer and I'll have to say the most thought out and info " Most thought out and informative.
So that’s it? That was way easier than I expected. Thanks for all your hard work."
Awesome! Thanks for everything! Y’all are amazing! And you will be getting a testimonial from me for sure!"
“Silencer Shop has some of the best customer service I’ve ever received. I couldn’t have been happier, truly. Every step of the way I was informed with what was happening with the process, and if I ever had any questions, you all were there with all the answers. Thanks for the incredible service and professionalism. […]"
Nothing but big kudos for Silencer Shop. They helped me find someone in my state to do the transfer. The serial numbers were assigned and e-mailed to me that day. The dealer to dealer transfer was initiated that day. When I called about 6 weeks later to see if I could change the muzzle brake to a […]" Nothing but big kudos for Silencer Shop.
Thanks, love your customer service. Looking forward to doing more business in the future."
Super fast. Everything looks good. Thanks a lot"
Thank you very much. Your assistance has been outstanding!"
Roy – wanted to thank you for the fast shipping of my ½ x 20 adapter for my CZ – nice doing business with professionals!"
Roy Thanks a lot. I didn’t think this would be possible with the form 3 being submitted. Anyway, your speed in getting out the form 3 and handling of the change made a customer for life. Thanks again for the exceptional service Tom"
Wow….this process is going great!!! Thanx for the update!! Bill"
Thanks Roy! You guys are the best! Tom"
Thank you very much. Your customer service is OUTSTANDING. I have purchased several items from you and your pricing and shipping times cannot be beat! I have recommended you to all of my friends in southern AZ."
I did not mention this but the package you send to submit the paperwork was First Class. You made it very easy to follow and the checklist in the inside flap of the mailer…wow you think of everything. You guys are the best!!!!!!!"
Damn. That’s incredibly fast service, Dave. Thanks! I’m going to have to spend some more time reading on your site for when I get ready to add another can to my stable. If you guys are this great to deal with on the little stuff, I can only imagine what it’s like on the bigger stuff. […]"
Thank You Dave for all of your help in this transaction, it has been a pleasure doing business with you."
This was my first suppressor purchase and you guys were great to work with. I really appreciate being kept in the loop the entire time, with email updates regarding status. I will absolutely be purchasing from you again. Your prices are fantastic and the service is great. Please keep up the good work. Now can […]"
Thank you so very much sir for sending the tracking number for the can. I appreciate all of the most excellent communication you’ve provided for this silencer. Thank you very much sir and God bless."
Registration packet received. Just want to say you are operating an incredibly professional business. The attention to every detail and making the purchase easy and fun is awesome!"
Thanks for the great service!"
Thank you for your timely, pro-active communications on our purchase. Excellent."
Received today. I am VERY impressed with the fast shipping and with the free hat that was included! I will definitely look forward to doing business with you in the future. Next on my list is a .22 can (maybe around Christmas time)."
Thanks. Your customer service is great!"
WoW!!!!!!! Only 18 days from purchased. Simply amazing. Awsome. Thanks for keeping me informed through the whole proceed. SilencerShop is AAAAAAA++++++++ in my book. Outstanding. You just me let me know when an Osprey comes in and I’ll be the first one in line. I’m also looking at the AAC M4-2000, but hearing that SilencerCo […]"
Thanks for my new cans. Everything was super easy and no headache. You were a million times more friendly then the two guys at XXXXXXX."
Dave I’m new to your site but wanted to tell you I’m impressed with your operation. Y’all have made it very attractive for people to purchase the suppressors from out of town within Texas. I’m an Irving cop and have numerous sbr’s and suppressors. I told my buddy about your company and he is on […]"
Dave, in all seriousness, you have gone above and beyond great service. I have been working for a Texas based airline(Southwest Airlines) for 15 years and my company prides itself on great customer service. So, I know great customer service! Thank you for yours!"
I received the packet for the transfer of the tirant 45 today, and its in the mail to the atf now! It has been a totally different experience dealing with your company(much better than I’m used to)! I am very impressed. I have recommended you guys to all my friends and family! I plan to […]"
just wanted to let you know, that I received the items that I had ordered yesterday. Less than 24 hours from time of order, processing, packaging, shipping and delivery. Out standing service. Wish all orders were like this from other companies. Wanted to say thank you and wish you a happy new year…."
I enjoyed you taking the time to explain things and helping me find the thread size on that barrel since it was not a common upper receiver and educating me on the finer points of suppressors. I was very impressed on your professionalism and how you had things set up."
I received your package and have signed the forms and sent them off to the ATF. I must compliment you on your process for this. It was very simple an efficient."
Its refreshing to do business with you I have told all my co-workers fellow guards men and shooting friend about you and the great customer service."
I just want to say thank you for making the process of getting the paperwork filled out for submitting to BAFTE so simple and easy. I thought the process would be so much more complicated, but while home on R&R I had everything done in a couple of minutes. I’m looking forward to doing much […]"
Good morning, Na has cashed my check for the 200 so I guess it is all in the works now. Just and FYI very anxious to get it whoo hoo. Thanks for all your help the way you have everything printed out and your fast response time I will buy all my Supressors from […]"
My package got here today, just wanted to send a quick thanks for fast service. Looking forward to future business and my truck will be sporting one of your stickers with pride! Thanks again."
I got the hat and stickers, awesome. I have recommended you guys on Facebook and to my friends and family. I would expect some more business."
Is there a website you would like me to go to and do a customer review of my purchase experience? I ordered the tool late Friday and I already have it on Monday! That’s fast service! That and having someone answer the phone and expedite shipping, it’s almost like walking into a local shop and […]"
ordered. mostly based upon your help and willingness to get this done in a timely manner. Thanks for your professional attitude and again, help. I’ll check your site again when I’m ready for a 9mm can."
That makes sense now, I am a visual person so I just couldn’t picture it, but I got it now. Thanks again for all your assistance and information. I really like that you put customer service so high. Makes me want to buy more suppressors…"
I received the paperwork yesterday; it’s being sent out shortly. I appreciate the fast service and the ease at which the whole process has taken. You’ve acquired a return customer."
Wow I am very impressed by the excellent customer service your company provides. You have made the entire process of buying a NFA item easy."
It was a pleasure doing business with you. You’ll be my first recommendation when people ask about suppressors."
Now that’s service. I’ll be sure to tell all my friends about the great deal that I got, and the way that I was treated."
It was a pleasure to speak with you over the phone for some advice of the items in my order. It is always nice to talk to a business owner who cares for his customers and their service. I’m sure we’ll be able to do more business together in the future. Thanks again."
just wanted to let you know i got everything filled out, signed, and sent off. so i guess the waiting game begins. but really i just wanted to say that i appreciate you guys making all the necessary paperwork easy to understand and helping me navigate through it very easily. im not quite sure i could […]"
I received the black envelope in the mail on Sat and it’s being mailed today. Thank you very much for the easy and convenient transaction and submission package!"
I would like to thank you for all of the help you have given me with my first purchase of a silencer. You and everyone I have talked to or corresponded with at silencershop.com has been really knowledgeable and really helpful with this purchase. In addition, I think your website, along with the well done […]"
Have I mentioned how great you have set-up the paperwork process? It shows you care about your customer and have experience in the process. Top rate products, excellent customer service and killer prices…"
I would like to say I very much appreciate your approach to education on buying a suppressor. I have been a hunter and competitive shooter all my life but this is my first venture into this NFA stuff. I am very knowledgeable on guns, reloading, ballistics, long range and tactical shooting but I am clueless on this stuff. I have […]"
I would just like to say how superb Silencer Shops customer service and prices are. I will continue to use silencer shop for any of my future needs as well as recommend you guys to all my peers! Thank you so much silencer shop!!!"
I would like to thank Patrick for his great help with my purchase yesterday. I look forward to doing business with my neighbors in the future. Your employees have been very cool and helpful as I will recommend to my friends. Again, thank you Patrick and Dave for following up."
Received my order yesterday and was surprised I got them so soon. Thanks for the awesome service and quick shipping. You guys (& gals) rock! Keep up the good work. Will be buying from you in the future!!"
Hey guys, thank you! This is the 3rd I’ve ordered from you and you are awesome to deal with."
I appreciate the amazing customer service and will absolutely patron your business again. The ease of ordering, reasonable prices, and information provided by your website truly make silencer shopping more enjoyable (and I didn't think that was possible). Thanks again and when I save enough for a .30 caliber can, I will talk to you […]"
8 days?! Wow, that’s crazy fast for a form 3 Thanks for all the great service, I will definitely be using Silencer Shop again (and again…and again)"
Thank you! You guys are the best!"
I’ve never had a better buying experience! You have earned my future suppressor business. Thank You for making it so easy. I will be sure to pass the word along both in person and on a couple forums."
Thanks for all your help. I’ll use you guys again for sure."
Thanks for the info, you guys make this too easy."
I’ve been very impressed with your communication with me so far. It’s easy to tell that your company puts Customer Service as a high priority. Thanks!"
I’m so impressed with the effort Silencer Shop goes through to accommodate a first time buyer. I can not say enough about you and your staff. Looking forward to doing business with you again."
It was delivered Saturday as Scheduled. I have already shot it and could not be happier with the suppressor or Silencer Shop. Ya’ll are Great!"
Awesome! Customer! Service! I appreciate the excellent follow up."
I want you all to know that I really appreciate all the help through this process. You guys have been awesome to deal with. As a first time purchaser I have been very impressed and will be sure to recommend you in the future."
I just wanted to thank you for the excellent service and advice you gave me to get me though the process of buying my first suppressor. The YHM 3400 you recommended for my .308 works great. I also received my Federal stamp exactly when you said I would. Thanks"
Thanks so much for all of the help! I got the packet today and signed everything and put in mail with my trust documents and 200 check! Now the waiting game!"
I just wanted to say Thanks!. I have to say your customer service is top notch! Everything from email response to item updates. A happy customer here and I will be doing more business with you in the future. Keep up the good work and I wish you the best in your business. Once again […]"
Just a brief note to let you know the Blackout ordered on Wednesday arrived here in Colorado Springs just a few minutes ago. I appreciate what I consider to have been 1st Class Service from you folks and you can be certain that when I make my next purchase I’ll be checking in with you […]"
Thanks for all the help! That had to be one of the smoothest long term business transactions that I’ve ever done!"
I just received the Trident 9 fixed barrel mount that I ordered TWO days ago! Outstanding service! Thank you very much. Shoot safe… and shoot quiet!"
I have really enjoyed our conversations over the last couple of days. It is good to talk to someone who wants to teach about the product before you sell it. I truly appreciate it."
I’m so impressed with your level of service so far. I forwarded you website to one of my business partners and he will be buying a silencer soon."
It was good to be able to talk to someone with a clear passion for the silencers and an obvious amount of knowledge on the topic."
Great, awesome customer service, after work tonight I’m posting on ar15.com about you! Thanks!"
Picked up my suppressor today from ffl dealer, works great. Just wanted to thank you for all your help, your definately on my recommendation list."
I just bought a Gemtech Sandstorm from you 3 weeks ago. I am very impressed with how well you keep your customers informed throughout the process. You also predicted the form 3 clear time to the exact day. I was going to wait a month but I saw that you had the AAC Ti-Rant .45 […]"
Thanks, you are the best. I will certainly be advertising for you around here and I am already trying to figure out my next purchase. I think I am going to go with a .45acp can."
Thanks for all your help and info with my purchases. I’ll be referring a couple friends to you. You have awesome service."
I am extremely impressed with your customer service! Thank you so much!"
Thank you for the update. I appreciate the professional way you conduct business, and I am already recommending you to my friends."
Excellent customer service and real attention to detail with all of my orders. I love these guys!" Berry Ferguson, TX