Send an Email Today »
I just bought a Gemtech Sandstorm from you 3 weeks ago. I am very impressed with how well you keep your customers informed throughout the process.
You also predicted the form 3 clear time to the exact day. I was going to wait a month but I saw that you had the AAC Ti-Rant .45 in stock today and I went ahead and ordered it. I look forward to doing business with you in the future and I will tell any of my friends to go through you for their suppressors.
I received the packet for the transfer of the tirant 45 today, and its in the mail to the atf now! It has been a totally different experience dealing with your company(much better than I’m used to)! I am very impressed. I have recommended you guys to all my friends and family! I plan to do more business with you in the future!
Anyways, I just wanted to say thanks and keep up the good work! It has been a real pleasure doing business with you!
I did not mention this but the package you send to submit the paperwork was First Class. You made it very easy to follow and the checklist in the inside flap of the mailer…wow you think of everything. You guys are the best!!!!!!!
Its refreshing to do business with you I have told all my co-workers fellow guards men and shooting friend about you and the great customer service.
I just want to say thank you for making the process of getting the paperwork filled out for submitting to BAFTE so simple and easy. I thought the process would be so much more complicated, but while home on R&R I had everything done in a couple of minutes. I’m looking forward to doing much more business with you guys and I will be sending anyone that asks about silencers your way!
Good morning, Na has cashed my check for the 200 so I guess it is all in the works now. Just and FYI very anxious to get it whoo hoo. Thanks for all your help the way you have everything printed out and your fast response time I will buy all my Supressors from only your place you rock! Thank you again
I got the hat and stickers, awesome. I have recommended you guys on Facebook and to my friends and family. I would expect some more business.
My package got here today, just wanted to send a quick thanks for fast service. Looking forward to future business and my truck will be sporting one of your stickers with pride! Thanks again.
Is there a website you would like me to go to and do a customer review of my purchase experience? I ordered the tool late Friday and I already have it on Monday! That’s fast service! That and having someone answer the phone and expedite shipping, it’s almost like walking into a local shop and getting fast friendly service. Just point me in the right direction and I’ll write it.
ordered. mostly based upon your help and willingness to get this done in a timely manner. Thanks for your professional attitude and again, help. I’ll check your site again when I’m ready for a 9mm can.
That makes sense now, I am a visual person so I just couldn’t picture it, but I got it now. Thanks again for all your assistance and information. I really like that you put customer service so high. Makes me want to buy more suppressors…
I received the paperwork yesterday; it’s being sent out shortly. I appreciate the fast service and the ease at which the whole process has taken. You’ve acquired a return customer.
Wow I am very impressed by the excellent customer service your company provides. You have made the entire process of buying a NFA item easy.
It was a pleasure doing business with you. You’ll be my first recommendation when people ask about suppressors.
Now that’s service. I’ll be sure to tell all my friends about the great deal that I got, and the way that I was treated.
It was a pleasure to speak with you over the phone for some advice of the items in my order. It is always nice to talk to a business owner who cares for his customers and their service. I’m sure we’ll be able to do more business together in the future. Thanks again.
just wanted to let you know i got everything filled out, signed, and sent off. so i guess the waiting game begins. but really i just wanted to say that i appreciate you guys making all the necessary paperwork easy to understand and helping me navigate through it very easily. im not quite sure i could have done the whole process on my own correctly. im just glad you have a business that does what it says it will do and really comes through with it. i really appreciate you making the process very easy for the average joe. keep up the good work! i will forever be a customer.
I received your package and have signed the forms and sent them off to the ATF. I must compliment you on your process for this. It was very simple an efficient.
I enjoyed you taking the time to explain things and helping me find the thread size on that barrel since it was not a common upper receiver and educating me on the finer points of suppressors. I was very impressed on your professionalism and how you had things set up.
just wanted to let you know, that I received the items that I had ordered yesterday. Less than 24 hours from time of order, processing, packaging, shipping and delivery. Out standing service. Wish all orders were like this from other companies. Wanted to say thank you and wish you a happy new year….
Damn. That’s incredibly fast service, Dave. Thanks! I’m going to have to spend some more time reading on your site for when I get ready to add another can to my stable. If you guys are this great to deal with on the little stuff, I can only imagine what it’s like on the bigger stuff. Big kudos, and Merry Christmas!
Thank You Dave for all of your help in this transaction, it has been a pleasure doing business with you.
This was my first suppressor purchase and you guys were great to work with. I really appreciate being kept in the loop the entire time, with email updates regarding status. I will absolutely be purchasing from you again. Your prices are fantastic and the service is great. Please keep up the good work. Now can you guys please get a YHM 7.62 Phantom Titanium in stock? I’m ready to make another purchase!
Thank you so very much sir for sending the tracking number for the can. I appreciate all of the most excellent communication you’ve provided for this silencer. Thank you very much sir and God bless.
Registration packet received. Just want to say you are operating an incredibly professional business. The attention to every detail and making the purchase easy and fun is awesome!
Thanks for the great service!
Thank you for your timely, pro-active communications on our purchase. Excellent.
Received today. I am VERY impressed with the fast shipping and with the free hat that was included! I will definitely look forward to doing business with you in the future. Next on my list is a .22 can (maybe around Christmas time).
Thanks. Your customer service is great!
WoW!!!!!!! Only 18 days from purchased. Simply amazing. Awsome. Thanks for keeping me informed through the whole proceed. SilencerShop is AAAAAAA++++++++ in my book. Outstanding. You just me let me know when an Osprey comes in and I’ll be the first one in line. I’m also looking at the AAC M4-2000, but hearing that SilencerCo maybe coming out with rifle cans. This is just excellent buying experience. Have a great weekend and Labor Day!
Thanks for my new cans. Everything was super easy and no headache. You were a million times more friendly then the two guys at XXXXXXX.
Dave I’m new to your site but wanted to tell you I’m impressed with your operation. Y’all have made it very attractive for people to purchase the suppressors from out of town within Texas. I’m an Irving cop and have numerous sbr’s and suppressors. I told my buddy about your company and he is on board for his next 308 can from y’all. The prices our very reasonable and your information is all updated. Look forward to more purchases in the future.
Dave, in all seriousness, you have gone above and beyond great service. I have been working for a Texas based airline(Southwest Airlines) for 15 years and my company prides itself on great customer service. So, I know great customer service! Thank you for yours!
I received the black envelope in the mail on Sat and it’s being mailed today. Thank you very much for the easy and convenient transaction and submission package!
Have I mentioned how great you have set-up the paperwork process? It shows you care about your customer and have experience in the process.
Top rate products, excellent customer service and killer prices…
Thanks so much for all of the help!
I got the packet today and signed everything and put in mail with my trust documents and 200 check!
Now the waiting game!
I just wanted to say Thanks!. I have to say your customer service is top notch! Everything from email response to item updates. A happy customer here and I will be doing more business with you in the future. Keep up the good work and I wish you the best in your business. Once again thanks
I have really enjoyed our conversations over the last couple of days. It is good to talk to someone who wants to teach about the product before you sell it. I truly appreciate it.
Just a brief note to let you know the Blackout ordered on Wednesday arrived here in Colorado Springs just a few minutes ago. I appreciate what I consider to have been 1st Class Service from you folks and you can be certain that when I make my next purchase I’ll be checking in with you first!
Thanks for all the help! That had to be one of the smoothest long term business transactions that I’ve ever done!
I just received the Trident 9 fixed barrel mount that I ordered TWO days ago! Outstanding service!
Thank you very much.
Shoot safe… and shoot quiet!
I would like to say I very much appreciate your approach to education on buying a suppressor. I have been a hunter and competitive shooter all my life but this is my first venture into this NFA stuff. I am very knowledgeable on guns, reloading, ballistics, long range and tactical shooting but I am clueless on this stuff. I have seen the same sort of elitist behavior from competitive shooters to new guys that are starting in competition shooting that you mentioned. I can’t understand it but it happens. So thank you for being so helpful.
I am extremely impressed with your customer service! Thank you so much!
Thanks for all your help and info with my purchases. I’ll be referring a couple friends to you. You have awesome service.
Thanks, you are the best. I will certainly be advertising for you around here and I am already trying to figure out my next purchase. I think I am going to go with a .45acp can.
I’m so impressed with your level of service so far. I forwarded you website to one of my business partners and he will be buying a silencer soon.
Picked up my suppressor today from ffl dealer, works great. Just wanted to thank you for all your help, your definately on my recommendation list.
It was good to be able to talk to someone with a clear passion for the silencers and an obvious amount of knowledge on the topic.
Great, awesome customer service, after work tonight I’m posting on ar15.com about you! Thanks!
Thank you, your presentation and process is the most professional I have seen from any Class 3 Dealer.
Thanks for the info. Like most, I read all the testimonials on your site so I won’t keep beating that drum except to say, Thank You. I personally think people appreciate your organization so much for many reasons, not the least of which is because you and your family are just nice people. That leads to great customer service and positive outcomes. Dave, that is really rare in the fast paced environment of firearm related sales these day. I have purchased 7 suppressors so far, the last 3 of which were from you. The first 4 were honestly, not at all what I wanted. After 4 mistakes and literally thousands of dollars wasted, I’m on the right path. Now I see your site. Its clean and easy to navigate. Your inventory is clear. You carry all the best stuff. You offer tons of information, videos, and product specifications. And, you discount almost everything !! And to top it off, your customer service is second to none. Seriously, you have no competition in the market right now… None.
Thanks again for a great online suppressor purchase. I think was my 3rd from you and I won’t go anywhere else now.
Thanks Guys and you will definitely hear from me in the future. 3 suppressors from you guys and will be looking to add more. I wish all the places I did business with, had your great customer service.
I want to thank you *personally* for your incredible, truly incredible, Customer Service. It was specifically, the reason that I chose to order from you. Your incredible attention in making an rridiculously confusing, overwhelming and intimidating process clear, concise and pain free, is equally ridiculously appreciated
Got the call from you today and placed an order. This is my 2nd purchase from you in the last several weeks! Have already received confirmation email that info has been submitted to ATF for transfer. Your customer service is 2nd to no one.
Awesome! You guys really do have top notch customer service.
Hey guys, thank you! This is the 3rd I’ve ordered from you and you are awesome to deal with.
Thank you for the update. I appreciate the professional way you conduct business, and I am already recommending you to my friends.
Hey guys I really appreciate everything this is my first nfa item but will not be the last can I buy from y’all. You guys have this process simplified down to an art! Every step of this process has been streamlined and made easy and not quite so “intimidating” in the next couple months I plan in buying a aac m4-2000 for the colt mk18 I just purchased and rest assured I will be calling y’all. Even if your prices weren’t the cheapest (which they are) I would still buy from y’all for the plain and simple fact that your customer service is unmatched anywhere I’ve shopped.
I’ve never had a better buying experience! You have earned my future suppressor business. Thank You for making it so easy. I will be sure to pass the word along both in person and on a couple forums.
Thanks for all your help. I’ll use you guys again for sure.
I just wanted to thank you for the excellent service and advice you gave me to get me though the process of buying my first suppressor. The YHM 3400 you recommended for my .308 works great. I also received my Federal stamp exactly when you said I would.
Thank you! You guys are the best!
8 days?! Wow, that’s crazy fast for a form 3
Thanks for all the great service, I will definitely be using Silencer Shop again (and again…and again)
I want you all to know that I really appreciate all the help through this process. You guys have been awesome to deal with. As a first time purchaser I have been very impressed and will be sure to recommend you in the future.
Thanks again for all of your help Roy, your customer service has been outstanding! You definitely have gotten a customer for life out of me.
Awesome! Customer! Service!
I appreciate the excellent follow up.
I’m so impressed with the effort Silencer Shop goes through to accommodate a first time buyer. I can not say enough about you and your staff.
Looking forward to doing business with you again.
It was delivered Saturday as Scheduled.
I have already shot it and could not be happier with the suppressor or Silencer Shop.
Ya’ll are Great!
Found you folks through Silencerco and I am blown away at how much help and info you provide customers! I’m new to the NFA world and have been doing endless research trying to get factual information and get started. I’ve been super intimidated by misinformation and the process as a whole but 20 minutes reading through your website is all I had to do in the first place! I haven’t even talked to anyone yet lol. I’m going to recommend you guys to any and all curious about silencers! I am super excited to get started now and really wanna do business with you guys in the near future Thanks so much!
Thank you guys for everything! 5 cans in two months, never thought I’d see the day(took me almost 5 years to save that kind of money!) Now I have to save up for a 5.56 can. You guys rock!
Thank you for your help. Your website was so good at guiding me through everything. Our local shop acted like it was a burden to get a Yankee Hill. They only wanted to sell AAC. Your videos were very informative and made me realize you were the one for my business. I will tell everyone who wants a can to come to you.
I would just like to say how superb Silencer Shops customer service and prices are. I will continue to use silencer shop for any of my future needs as well as recommend you guys to all my peers! Thank you so much silencer shop!!!
I would like to thank Patrick for his great help with my purchase yesterday. I look forward to doing business with my neighbors in the future. Your employees have been very cool and helpful as I will recommend to my friends. Again, thank you Patrick and Dave for following up.
You guys make it way to easy to purchase suppressors, and I can see myself in a 12 step program for suppressor addiction in the future .
I appreciate the amazing customer service and will absolutely patron your business again. The ease of ordering, reasonable prices, and information provided by your website truly make silencer shopping more enjoyable (and I didn't think that was possible). Thanks again and when I save enough for a .30 caliber can, I will talk to you then.
Received my order yesterday and was surprised I got them so soon. Thanks for the awesome service and quick shipping. You guys (& gals) rock! Keep up the good work. Will be buying from you in the future!!
Thanks for the info, you guys make this too easy.
Thank you very much. Your customer service is OUTSTANDING. I have purchased several items from you and your pricing and shipping times cannot be beat! I have recommended you to all of my friends in southern AZ.
I’ve been very impressed with your communication with me so far. It’s easy to tell that your company puts Customer Service as a high priority. Thanks!
Thanks Roy. Still working on stuff for those guys you helped out earlier. Just planning ahead for the three m4-2000′s they’re gonna get from y’all. Thanks for all the help. They’re new to this and I told them y’all were the only option. Anyways been a pleasure. Thanks.
Thanks for your prompt and very informative response. I am shopping for my threaded barrels and awaiting my form 4 from you guys. I will definitely send my friends and family in your direction!
You guys rock. I stopped in your new location and chatted with Levi and he answered a ton of questions (I am a suppressor noob), and even Dave and Halli were right there being very helpful too. Incredible service, and it’s obvious all of you have a passion for your products! There’s no way I would ever shop anywhere else for a suppressor!
Thanks again for the assistance today, if you ever make it up to Denver, beer’s are on me.
Have to say it again, all of you at your shop are setting a superior standard for customer service for the entire industry!! I’ll even go so far as to say that you all are easily the equal of the service that LaRue exemplifies. That is no small feat. Thank again for helping ignorant n00bs like myself get the right gear without any BS!
You guys were a complete contradiction to what I have experienced with other dealers so far. No gouging… no attitude. I never felt like any question was answered with anything but complete respect and accommodation. Thank you again for your help. You made a difficult process very easy.
You guys have awesome customer service and decent prices, I’ve bought 3 cans from you already and plan to buy some more once these stamps come in.
Thank you for the excellent service and delivery time. Hector was very helpful.
Thanks for your prompt response! If the customer service wasn’t exceptional here, I don’t think buying a suppressor would be that exciting.
Yep saw that email on Wednesday morning. Y’all are awesome and so fast!!! I ordered one of these cans over 6 months ago from a local shop n found out that if people complained about the wait then they were getting prioritized over me who ordered first. So after getting the Octane 45 from y’all and have such a pleasant experience I had to buy this YHM phantom. It was a big argument with the local shop to cancel my order but so sad for him when I knew one of the people he prioritized over me. In the end I am very happy cause Your price saved me 435+ dollars!!! Thank you, Thank you, Thank you!!!
I look forward to doing business with Silencer Shop again, can’t wait for that YHM Phantom LTA to become available, now to convince my wife I need that one too.
Roy, Thank you for the prompt reply. All of the positive testimonials sound absolutely correct. I will begin with the AAC Element 2. Thanks for your advice.
Thanks Roy! You guys are the best. You are guaranteed to have all of my future business
By the way, let me take this opportunity to say that you have a fantastic website, and I have been very pleased with all of my transactions on your site. I tell everybody that I know who is looking for a suppressor to check you guys out. Also everyone on your staff that I have talked to, either by email or on the phone has been phenomenal. I probably check your website at least once a day to tempt myself with what you have in stock. This YHM Phantom is the 5th can that I have purchased from you this year, and am always looking for others. Thank you to you and everyone that works there.
Thanks! You guys have been awesome. With your great prices and great service I won’t be buying online from anybody else.
Awesome!! Thank you very much. I have never delt with an out of state company that was so fast to reply to emails and keeping me up to date with what is going on. You guys have all my future business and I will be spreading your name to all my shooting buddy’s.
Thanks for the awesome service. I just got a sticker and a silencer removal tool in the mail yesterday that I had no idea you guys were sending me, and I just wanted to say thanks. You guys are a top notch company to deal with and you guys will have all my future business and any one I can send your way I will. I cannot say enough how great your customer service was. Any time I sent an email I received a reply within 5 mins. and my questions were always answered. Thanks you guys so much for making my first suppressor purchase a breeze. Thanks John I.
You and your staff have been absolutely wonderful. Your customer service has been outstanding and very helpful in every step of the way with my suppressor purchase. Thank you.
Most company’s will not help answer questions of the unkown but you will have my business in the future. Thanks a million!
Your quality and service is without a doubt, head and shoulders above the competition! Just the other day, I spoke to a representative; whom was not only very knowledgable but courteous! That is very rare in todays business’s. I will personally wait for you have the can in stock, that I desire; before ordering from someone else! Thats speaks volumes to your commitment for customer satifaction. I am now a lifelong customer, considering I just ordered three cans and now contemplating another!! Keep up the excellent service.
Please add me to a wait list for the SWR Specwar 556. I would like to pick one up the next time you have them in stock. This will be my second silencer with you guys and I’d like to let you know you’re staff has been great. Every time I call they are extremely helpful, thank you.
Thanks for making this so easy! Alfredo